After endless billing errors and collection letters sent to our clients we stopped using a shop that used them as their rental car provider.
Upon reading reviews at various other shops, we see some of the same
familiar comments about what a nightmare Hertz can be.
Look at the
photo
album on our Facebook page named "I will never Hertz you again", there
are screenshots of billing errors, overages, bank overdrafts and even
collection letters from Hertz. A gentleman who works for the Dallas Mavericks, getting them to and from their games can no longer rent a Hertz rental car anymore and it was Hertz's error to start with.
Under no circumstances would I ever give
Hertz a debit or credit card number on a rental car,
even if a shop is paying for the rental itself. Once they go haywire,
it's difficult if not impossible even for the shop to help you then.